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Systems. Enterprise. Services.

T3 Gold Warranty

 

T3 Silver
Similar to OEM Warranty

T3 Gold
(Trinity3 Default Warranty)

T3 Platinum

Deductible

$0

$0

$0

Hardware Fail

Hardware Fail

Hardware Fail

Hardware Fail

Send Parts for Repair

Send Parts for Repair

Send Parts for Repair

Send Parts for Repair

Advance Exchange

 

Advance Exchange

Advance Exchange

Accidental Damage Protection (ADP)

 

Accidental Damage Protection

Accidental Damage Protection

Spare Parts On-site

 

 

Spare Parts On-site

Theft / Loss

 

 

Theft / Loss

Per Device Limit on ADP

N/A

1

Unlimited

Shipping

We pay return shipping

We pay shipping both ways

We pay shipping both ways

Battery

1 Year

1 Year

3 Year (1 replacement)

Please review the warranty plan specifics and terms/conditions below.

T3 Gold

Individual System Warranty & Accidental Damage Warranty

The T3 Gold warranty includes the individual system warranty mentioned in the T3 Silver but adds extra protection with Accidental Damage Protection, standard shipping costs paid both from and to your location, advanced exchange option available as needed.

Trinity3 will repair or replace (at our sole discretion) hardware failure and damage by accident for the specific serialized system purchased from Trinity3 or the specific technology covered under our extended or upgraded warranty agreement with a 1x per device limit.  ADP applies only for the designated coverage period from the date of original purchase or date of warranty agreement and is not transferable.  The warranty protection period varies by product type and the specific coverage period is indicated on the order invoice and/or warranty agreement.

T3 Gold warranties are limited to an individual user accidental damage incident that renders the system unusable. ADP is not intended to and does not protect multi-system damage events nor does it protect against the following: general use wear and tear, cosmetic wear, vandalism, theft, human/natural disasters (including, but not limited to: fire, smoke, flood, power surge and storm related damages) and laptop battery replacement. Warranty coverage on laptop batteries is one year from date of purchase. Annual warranty renewals do not include battery coverage.

 

Check a Warranty Return or Submit a Claim

Warranty Repair Status  |  Submit A Warranty Claim

 

Per Incident Support

Trinity3 offers per incident repair for out of warranty equipment, and we have the technical resources to repair most mobile Chromebook, laptop, tablet and desktop products.  As an authorized service provider for multiple OEMs our ASP certified technicians can get the job done quickly and efficiently.  We can quote repair services to get your defective technology back in service.

Please contact your sales representative or click here for a no obligation quote.

Released: 6/1/2017

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Corporate Office
2550 University Ave. W.
Suite 315-S
Saint Paul, MN 55114
1.855.862.5120

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650 Pelham Blvd., Ste 600
St. Paul, MN 55114
1.855.862.5120

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