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T3 Platinum Warranty

 

T3 Silver
Similar to OEM Warranty

T3 Gold
(Trinity3 Default Warranty)

T3 Platinum

Deductible

$0

$0

$0

Hardware Fail

Hardware Fail

Hardware Fail

Hardware Fail

Send Parts for Repair

Send Parts for Repair

Send Parts for Repair

Send Parts for Repair

Advance Exchange

 

Advance Exchange

Advance Exchange

Accidental Damage Protection (ADP)

 

Accidental Damage Protection

Accidental Damage Protection

Spare Parts On-site

 

 

Spare Parts On-site

Theft / Loss

 

 

Theft / Loss

Per Device Limit on ADP

N/A

1

Unlimited

Shipping

We pay return shipping

We pay shipping both ways

We pay shipping both ways

Battery

1 Year

1 Year

3 Year (1 replacement)

Please review the warranty plan specifics and terms/conditions below.

T3 Platinum

Individual System Warranty & Accidental Damage Warranty

The T3 Platinum warranty includes the individual system warranty and accidental damage warranty mentioned in T3 Gold but provides the very best protection available for your technology investment.  In addition to the T3 Gold warranty we increase the per device limit to unlimited, provide coverage for theft/loss up to 2% of total units purchased or under warranty agreement and extend the 1x battery coverage for 3 years.

Trinity3 will repair or replace (at our sole discretion) hardware failure and damage by accident for the specific serialized system purchased from Trinity3 or the specific technology covered under our extended or upgraded warranty agreement with an unlimited per device limit.  ADP applies only for the designated coverage period from the date of original purchase or date of warranty agreement and is not transferable.  The warranty protection period varies by product type and the specific coverage period is indicated on the order invoice and/or warranty agreement.

T3 Platinum warranties are limited to an individual user accidental damage incident that renders the system unusable. ADP is not intended to and does not protect multi-system damage events nor does it protect against the following: general use wear and tear, cosmetic wear, vandalism, human/natural disasters (including, but not limited to: fire, smoke, flood, power surge and storm related damages) and laptop battery replacement. Warranty coverage on laptop batteries is three years (on new mobile devices only) with one battery replacement from date of purchase.

 

Check a Warranty Return or Submit a Claim

Warranty Repair Status  |  Submit A Warranty Claim

 

Per Incident Support

Trinity3 offers per incident repair for out of warranty equipment, and we have the technical resources to repair most mobile Chromebook, laptop, tablet and desktop products.  As an authorized service provider for multiple OEMs our ASP certified technicians can get the job done quickly and efficiently.  We can quote repair services to get your defective technology back in service.

Please contact your sales representative or click here for a no obligation quote.

Released: 6/1/2017

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Corporate Office
2550 University Ave. W.
Suite 315-S
Saint Paul, MN 55114
1.855.862.5120

Technical Center
650 Pelham Blvd., Ste 600
St. Paul, MN 55114
1.855.862.5120

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