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Flexible Warranty Protection

Flexible Warranty Plans at Trinity3Trinity3 Technology is pleased to offer our customers warranty flexibility to protect your technology investment. Whether you purchased your technology from Trinity3 or elsewhere, we have warranty options designed to maximize the availability of your technology and minimize the impact on your budget.

All new & recertified technology purchased from Trinity3 comes standard with the T3 Gold warranty for 4 years on laptops, 4 years on server products and 6 years on all desktop units unless otherwise specified. This warranty provides robust coverage with Accidental Damage Protection. The T3 Platinum warranty upgrade is an all-inclusive warranty which we believe to be the best warranty protection available-anywhere. The T3 Silver warranty coverage is for 4 years on laptops, 4 years on server products and 6 years on all desktop units unless otherwise specified and does not include ADP.

If you purchased your technology elsewhere and would like to add, extend or upgrade your warranty coverage we can help. 
Simply contact your sales representative or request a no obligation quote.

 

T3 Silver
Similar to OEM Warranty

T3 Gold

T3 Platinum

Deductible

$0

$0

$0

Hardware Fail

Hardware Fail

Hardware Fail

Hardware Fail

Send Parts for Repair

Send Parts for Repair

Send Parts for Repair

Send Parts for Repair

Advance Exchange

 

Advance Exchange

Advance Exchange

Accidental Damage Protection (ADP)

 

Accidental Damage Protection

Accidental Damage Protection

Spare Parts On-site

 

 

Spare Parts On-site

Theft / Loss

 

 

Theft / Loss

Per Device Limit on ADP

N/A

1

Unlimited

Shipping

We pay return shipping

We pay shipping both ways

We pay shipping both ways

Battery

1 Year

1 Year

3 Year (1 replacement)

Please review the warranty plan specifics and terms/conditions below (fine print).

T3 Silver

Individual System Warranty: Similar to traditional OEM warranties (without the stress)

Trinity3 will repair or replace (at our sole discretion) hardware failure for the specific serialized system purchased from Trinity3 or the specific technology covered under our extended or upgraded warranty agreement.  Warranty protection will apply for the designated coverage period from the date of original purchase or date of warranty agreement and is not transferable.  The warranty protection period varies by product type and the specific coverage period is indicated on the order invoice and/or warranty agreement.

Warranty protection is not intended to and does not protect multi-system damage events nor does it protect against the following: general use wear and tear, cosmetic wear, vandalism, theft, human/natural disasters (including, but not limited to: fire, smoke, flood, power surge and storm related damages) and laptop battery replacement. Warranty coverage on laptop batteries is one year from date of purchase. Annual warranty renewals do not include battery coverage.

 

T3 Gold

Individual System Warranty & Accidental Damage Warranty

The T3 Gold warranty includes the individual system warranty mentioned above but adds extra protection with Accidental Damage Protection, standard shipping costs paid both from and to your location, advanced exchange option available as needed.

Trinity3 will repair or replace (at our sole discretion) hardware failure and damage by accident for the specific serialized system purchased from Trinity3 or the specific technology covered under our extended or upgraded warranty agreement with a 1x per device limit.  ADP applies only for the designated coverage period from the date of original purchase or date of warranty agreement and is not transferable.  The warranty protection period varies by product type and the specific coverage period is indicated on the order invoice and/or warranty agreement.

T3 Gold warranties are limited to an individual user accidental damage incident that renders the system unusable. ADP is not intended to and does not protect multi-system damage events nor does it protect against the following: general use wear and tear, cosmetic wear, vandalism, theft, human/natural disasters (including, but not limited to: fire, smoke, flood, power surge and storm related damages) and laptop battery replacement. Warranty coverage on laptop batteries is one year from date of purchase. Annual warranty renewals do not include battery coverage.

 

T3 Platinum

Individual System Warranty & Accidental Damage Warranty

The T3 Platinum warranty includes the individual system warranty and accidental damage warranty mentioned above but provides the very best protection available for your technology investment.  In addition to the T3 Gold warranty we increase the per device limit to unlimited, provide coverage for theft/loss up to 2% of total units purchased or under warranty agreement and extend the 1x battery coverage for 3 years.

Trinity3 will repair or replace (at our sole discretion) hardware failure and damage by accident for the specific serialized system purchased from Trinity3 or the specific technology covered under our extended or upgraded warranty agreement with an unlimited per device limit.  ADP applies only for the designated coverage period from the date of original purchase or date of warranty agreement and is not transferable.  The warranty protection period varies by product type and the specific coverage period is indicated on the order invoice and/or warranty agreement.

T3 Platinum warranties are limited to an individual user accidental damage incident that renders the system unusable. ADP is not intended to and does not protect multi-system damage events nor does it protect against the following: general use wear and tear, cosmetic wear, vandalism, human/natural disasters (including, but not limited to: fire, smoke, flood, power surge and storm related damages) and laptop battery replacement. Warranty coverage on laptop batteries is three years (on new mobile devices only) with one battery replacement from date of purchase.

 

Per Incident Support

Trinity3 offers per incident repair for out of warranty equipment, and we have the technical resources to repair most mobile (laptop, tablet, Chromebook) desktop and server technology products.  As an authorized service provider for multiple OEMs our ASP certified technicians can get the job done quickly and efficiently.  We can quote repair services to get your defective technology back in service.

Please contact your sales representative or click here for a no obligation quote.

Released: 4/4/2016

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